In 2012, when the city got its first Gender Reassignment Clinic at Kolkilaben Dhirubhai Ambani Hospital, Andheri, Dr Dheeraj Kapoor, consulting endocrinologist, was one of the key people involved in setting it up along with Dr Sanjay Pandey, consulting uro-andrologist. Although he has treated over 400 members from the trans community since, Dr Kapoor has never gone to the extent of advertising himself as a queer-friendly doctor. Yet, for many transmen, transwomen and those identifying as intersex, Dr Kapoor has become their go-to health professional. “I think it happened by chance,” says Dr Kapoor, squeezing time in between his consultations to speak to us.